Nicole Frances Blog

So you look over your book for the week and realize there are a few new clients (your boss marketing strategies are working!)... now what? How do you retain this fabulous client, make them feel super special (because they are!) and turn their booking into more?

Step 1: It’s all about trust

Think about the hairdresser/client relationship like a first date. You wouldn’t just go in for a kiss without getting to know them a bit, interpreting the chemistry and body language, and making sure it’s a good fit (and no judgement if you’re bold enough to go for it.. bravo!). A person’s hair is extremely personal, tied to so much emotion, identity, and personality and you want to make sure you’re respectful of that. Build trust before you touch! 

Step 2: Use their name

Did you know that our brain activates when we hear our own name? It validates us, makes us feel seen, heard and appreciated, makes us feel important--isn’t that our job as...

After hours in the classroom, studying, practicing, and taking your boards (phew, glad that’s all over!) you get to do what you love everyday... right? Well… kind of. Yes, you’re prepared, you’re passionate, you’re ready to take on clients but it’s a huge step going from student to professional and this process takes time! There’s still so much to learn, so much to practice, and so much knowledge out there so make a plan, stay humble, and keep building your knowledge and expertise all while continuing to do what makes your heart soar!  

Learn (v): gain or acquire knowledge of or skill by study or experience.

Don’t stop learning. Formal, organized training is a great foundation and a necessary step towards doing what you love but it’s only just the beginning. Make sure you are constantly seeking out new ways to expand your craft, your business, and your client base. Challenge yourself and go outside your comfort zone to...

Dreaming of the long, thick, beachy waves that you see all over your social media feed? Have you tried to grow your hair out and it just doesn’t happen, stopping somewhere just beneath your shoulders or even shorter?

I hear this all the time from many of my clients and when extensions are not their preferred option they feel as if they have no hope to have the length they desire! Everyone who wants to feel the flow of long hair deserves to and I have a couple natural tips that may help to boost your growth! This is not to say that short isn’t sexy or a buzz isn’t beautiful but for those looking to lengthen their strands, give these ideas a try! 

Split End Dusting is my #1 Favorite!

It seems counterintuitive to think that cutting your hair could promote healthy length. In fact it’s the complete opposite! As our hair grows it becomes damaged from many different factors, the sun, heat, chemicals, over-washing. Kind of like exfoliating your skin sloughs...